Growth and Onboarding Co-Lead

Making sure new members are brought onboard and effectively connected into the community is essential. We need them to feel like they know who to contact with questions and where to find the right resources to get the best out of the community.

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We need someone to manage administrative tasks essential to the functioning of the Collective for Climate Action to get the process off to a good start for each new member. There is scope for addressing the overall onboarding process as well but the successful candidate need only fulfil the role below to successfully support us.

Having two people in the role would be ideal, so they can support each other to provide cover during holiday and also to make this work easy to do. 

The successful candidate must be:

• Organised

  • Fitting volunteer work around your day job and personal life can be difficult, we need someone who is reliable in doing the work and can let us know when cover is needed. 

• Self-motivated

  • Time is the biggest constraint we have in doing the work of the CfCA and we cannot dedicate much time to chasing volunteer colleagues to perform the tasks they have volunteered for. It is essential that, once the successful candidate can perform the role, they perform it independently and consistently. However, we need to know if active members are struggling or need help so it is essential that we are informed of other demands on your time if they become an issue in any way. Wellbeing and resilience in the climate volunteering space underpins our ability to address this issue constructively and we want volunteering to be a fulfilling experience for all active members. 

• Comfortable using google productivity tools:

  • All our work is done on Google Drive using their tools and understanding that using their software is useful but not essential. It is very similar to Microsoft software but with more limited and slightly different functionality. Training can be administered.

The role:

• Onboarding new members by getting them signed up to Slack and added to the correct channels and working groups. 

  • Prospective members fill out our joining form and we use that information to screen them as actual public sector employees and see what areas of the CfCA they are interested in joining and getting them into the appropriate channels on Slack and introducing them to the appropriate working group leads.

  • Using templates in Gmail to request necessary information from them if they don't supply it during application.

  • Helping to set up any external volunteers with signatures and templates as needed for their Gmail accounts.

  • There is scope for doing much more within this onboarding process; it is something that we are always looking to improve.

• Slack:

  • Maintaining a working knowledge of our member numbers and activity in the Cross Government Climate Hub Slack workspace

  • We sometimes need to check how many people are coming on board.

• Helping with the mail merge for the quarterly newsletter means getting the user data from Slack and aggregating with our historical mailing list to create a new master list ready for our newsletter to be sent out.

To discuss the role, feel free to contact Ian Cable:

ian.cable@environment-agency.gov.uk

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